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What do I Get for my Money?

What do I Get for my Money?

At Frontier we know it's not just a matter of spending your hard-earned cash; it's also about knowing where it goes. With us, you can see where your money is going and what you're getting for it, every step of the way. Whichever project you decide to go on, your contribution will be going towards both overseas and UK expenses. But it's not enough just to know that! So we've given you a quick breakdown of what you'll be getting for your money.

Quality Projects

From beginning to end, we ensure that you're getting the best out of your project and your money is having the greatest impact. Every project is assessed thoroughly, to make sure you are getting exactly what you sign up for. For more information about project security, read Why pay to volunteer? We spend the time to make sure all our projects are just right, and continuously check that our projects are giving consistent results, and quality experiences.

When you pay your project costs, there is only a percentage that you'll see in physical terms. As a not for profit organisation, Frontier can pass on the remainder of that fee to the project – to see how this benefits them, see Where does my money go?


Airport Pick-Up & Drop-Off

Whichever country and whichever project, with one or two exceptions, you'll be met from the airport by an in-country Frontier representative, dependent on your arrival date – so don't forget to check before you leave! They'll take you to your accommodation, and may be able to return you to the airport once you've finished your project. So no need to worry!

Ground Transfers

If you've chosen a project with multiple destinations, you still don't need to worry! On most of our group projects you'll be transported to these destinations as long as they're on the project itinerary (self-arranged travel either side of your project will need alternative arrangement); whether you're trekking across Central America on our ethical trail, or orientating yourself in the country's capital before going on to the village in which you'll be volunteering, you'll nearly always be provided with transport! Make sure you check the project details to be sure what internal transfers are included.


In-Transit Accommodation

Sometimes, you might need to stop off for the night as part of your project. Your local Frontier staff will arrange a hostel for you overnight, and collect you the following day, giving you the chance to sit back, relax and soak up the atmosphere without the anxiety.

Project accommodation

While you're on the project, you'll be provided with accommodation. This will have the standard amenities such as shelter, water and latrines, but it can sometimes be quite simple and occasionally very basic. This doesn't mean it's uncomfortable by any means – staying in a tent on the African savannah has its bonuses! The type of accommodation varies, from tent to hostel to homestay. Please bear in mind it's not a good idea to choose tented accommodation if you hate camping!


On all our projects, you'll be provided with food. This varies according to what you're doing and where you are. On our group projects most of the meals consist of beans, rice or noodles and fresh fruit and vegetables, prepared by the volunteers themselves, often over a campfire.


Whatever you're doing and wherever you're going, Frontier staff make it their mission to provide you with as much information as possible. We try to keep all our information as up-to-date as possible, and your volunteer co-ordinator works hard to keep you up to speed with events and changes!

Training Weekends

If you've chosen a teaching project, you have the chance to come along to one of our TEFL training days, absolutely free of charge! Not only are these training days jam-packed with essential information and advice but they are also a great way to meet other volunteers and swap tips. If you're on a conservation project, you'll be offered a place on our briefing weekend, which covers your BTEC training, and is part of your Frontier contribution too. Learn all about your project and the vital work it does, and bond with your fellow volunteers.

In-Country Orientation

When you've arrived at your project, you'll be given orientation to help you get on your feet! This could include a short history of the area, a cooking lesson with the local delicacies and a quick brush up on basic language skills, all to make you feel at home.


24/7 Emergency Support


We have representatives in all the countries our projects are based in. At your orientation, you will be given their contact details, and they are contactable during your project.


There is also international HQ back-up at all times, so you have contacts in the UK too! These contacts go both ways, so you can be assured that you'll always be notified of any changes. It also means there is an emergency point of contact for any nervous parent.


Many of our projects also offer you some brilliant qualifications at no extra cost!

TEFL (Teaching English as a Foreign Language) training usually puts you out of pocket by around £200, but with many of our teaching and community development projects, you can get it for free. Alternatively, for £260 you can sign up for our new and exclusive, internationally recognised, BTEC Advanced Certificate in Teaching English as Foreign Language, a level 3 qualification which is accredited by the examining board Edexcel and includes an intensive and informative training weekend.

You can also get your Certificate of Personal Effectiveness (CoPE) whilst you're volunteering, worth an extra 70 UCAS points, for just £50.

A PADI dive qualification up to Advanced Open Water is available on almost all our marine conservation programmes for free too – even for beginners!

Our unique BTEC qualifications are also available for just £260, and add spice to your CV.

What Frontier Gets

Frontier is not for profit, which means that all profits must be feed back to maintain existing projects and introduce new ones. To be able to do this, some of the fees must go towards covering our staff and operational costs in the field and in our small London HQ, including the costs of maintaining the website, giving presentations to schools and universities and our other marketing activities. Without this, many of these worthwhile causes would not get the international support they deserve. To see a breakdown of these costs, visit Where does my money go?

Our priority is to make sure that the volunteer is getting the best deal, without a detrimental effect to the project.